Recent Posts

1

Deutsches Support-Forum (German) / Zwischenupdate e!Sankey 5.1.1 erschienen

« Last post by pbeilschmidt on August 05, 2020, 03:21 PM »

Wir haben heute ein neues Zwischenupdate e!Sankey 5.1.1 veröffentlicht.

Es handelt sich um ein kostenloses Update für alle Nutzer von e!Sankey der Versionsstufe 5.

Dieses Release beseitigt einige kleine Fehler die in der Version v5.1 entdeckt wurden, u.a. im Zusammenhang mir der Anzeige des Live Link Icons und der Nutzung von e!Sankey in einer Terminal Server Umgebung.

Eine ausführliche Liste der Änderungen erhalten Sie im Change Log (Versionshistorie).

Die Verfügbarkeit des Updates wird rechts auf der Startseite im Bereich 'Version' angezeigt, wenn Sie Internetzugang haben, und der Benachrichtigungsdienst (Update Notifier) nicht abgeschaltet wurde. Klicken Sie auf den angebotenen Downloadlink, um die Installationsdatei herunterzuladen. Alternativ nutzen Sie bitte den Befehl 'Auf Updates prüfen' im Hilfe-Menü.

Anwender, die keine Möglichkeit haben, das Update herunter zu laden, sollten sich mit unserem e!Sankey Help Desk in Verbindung setzen: support@e-sankey.com

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Announcements / New intermediate version e!Sankey 5.1.1

« Last post by pbeilschmidt on August 05, 2020, 03:15 PM »

We have released a new intermediate version v5.1.1 today.

This is a free update for all registered users of e!Sankey version 5.

We have fixed some smaller issues that were detected in v 5.1. One was in regard to the immediate display of the Live Link icon in the flows table, another had to do with running e!Sankey with multiple users in a terminal server environment.

For a full list, please see change log.

The availability of the update is signalled in the 'Version' panel on the right of the start page, if you have access to the Internet and the Update Notifier has not been disabled. Click on the link to download the installer file. Alternatively you can use the command 'Check for Updates' from the Help menu.

Users who have no possibility to download the update should contact our help desk at support@e-sankey.com

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Deutsches Support-Forum (German) / e!Sankey-Schulungen im 2. Halbjahr 2020

« Last post by pbeilschmidt on August 05, 2020, 01:29 PM »

Aufgrund der Einschränkungen während der COVID-19 Krise, mussten wir leider im ersten Halbjahr mehrere öffentliche e!Sankey Schulungen absagen. Für das zweite Halbjahr bieten wir deshalb neu folgende e!Sankey-Schulungen an:

• 26. August 2020 in Köln
• 18. September 2020 in Wien/Österreich
• 26. Oktober 2020 in München
• 11. November 2020 in Hamburg

Auf unserer Webseite können Sie sich direkt zu den o.g. Terminen anmelden.

In diesen 1-tägigen Schulungen (jeweils 10h00-17h00) lernen Sie alle Funktionen von e!Sankey kennen, um selbständig ansprechende Sankey-Diagramme erstellen zu können. Vorkenntnisse sind nicht erforderlich.

Mit den Schulungszentren gemeinsam wird sichergestellt, dass die aktuellen Hygiene-Vorschriften eingehalten werden. Wir schulen mit maximal vier Teilnehmern.

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Technical Support / Re: Create New Diagram - greyed out

« Last post by pbeilschmidt on July 07, 2020, 02:10 PM »

Hello Damian,

you can always write to our technical support team (support@e-sankey.com) to get quick help on technical issues.

I can just guess from your post what the issue is: If the installation was not completed properly, then the template files in the folder C:\Users\<USER>\Documents\e!Sankey\<VERSION>\templates may be missing. In this case the "New Diagram" button and command can not be used.

To check this:
1) on the Start page, is the top left section "New Diagram" empty (or does it show any diagram templates)?
2) are there any .santem files in template folder (see above)?

If you don't find any .santem files, then the installation should be repeated with administrator rights. Also, make sure that after installation the application is started once still with administrator right. On the first start of the application the template files that come in the installation package are copied to your user directory.

Best regards,

Peter

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Technical Support / Create New Diagram - greyed out

« Last post by damianco on July 07, 2020, 01:57 PM »

Hi

Recently had e!Sankey installed thru work. I cannot select the create New option as it is greyed out.
The license is installed etc. and working.
Is there something else that i need to do?

Damian

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General Discussion / Re: Improving appearance - making flow lines parrallel

« Last post by ltjudd on June 26, 2020, 03:31 PM »

Thank  you , the above  tips and the video were very helpful and I am now getting the results I was after with my diagrams.

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General Discussion / Re: Improving appearance - making flow lines parrallel

« Last post by pbeilschmidt on June 22, 2020, 02:07 PM »

This video might be helpful to get a sense of how to tackle the "parallel lines" issue that occurs when you have stacked arrows on one of the neighboring processes... It also shows an alternative way to approach this challenge using arrow connect at top or at the bottom of the process.

e!Sankey 5 - Helpful Options for Alignment (YouTube video)

Jump to 2:25 if you want to go directly to the option I am referring to.

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General Discussion / Re: Improving appearance - making flow lines parrallel

« Last post by pbeilschmidt on June 22, 2020, 01:57 PM »

In the attached image the horizontal segments of the arrow connecting Process 4 to the next process are too long.
My advice, if you have to place processes very close to each other: reduce the forced horizontal segment, by moving the yellow lug points closer to the process.

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General Discussion / Re: Improving appearance - making flow lines parrallel

« Last post by pbeilschmidt on June 22, 2020, 01:50 PM »

Regarding this point:

Hello , I cant replicate what you are doing.
I can not get to the same start point as you, because I can not get the default start position to go from the side of one process box to the side of another . It always wants to go side to top , or top/bottom to side.

My advice: set the connectivity for the arrow in the process property to "Left-to-Right" for the start process, and to "Top-to-Bottom" for the target process. Arrow will leave the start process to the right, and arrive at the destination process from the top. If you leave the connectivity at "Free", the arrow will go the most direct line (between the yellow points). And that line depends on the position of the processes relative to each other. Limiting the freedom of the arrow by setting connectivity mostly helps (and avoids that you have to add additional waypoints)

They generally want to go in an S shape but I found it was often better just to wiggle the end of the process box around and try to get it to "snap" to the way I wanted , rather than trying to pull the lug points.

By "wiggling around" the process node you most likely end up having processes of different heights, and consequently the straight line is difficult to set. Try the "Connectivity" settings for the two processes instead.

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General Discussion / Re: Improving appearance - making flow lines parrallel

« Last post by pbeilschmidt on June 22, 2020, 01:45 PM »

Hello ltjudd,

your final version looks very good, congratulations!

I do, however, disagree with your opinion, that the problem is in the code. Since the demo files (mostly) do the job for you, I rather think that it is the settings in the demo files that seem to be more adequate.

Your observation that the arrow line connects to the center of a process, and hence process node heights should be the same (or multiples of the grid distance) for neighboring processes is correct. This may cause the need to tweak, if you have stacked arrows on one of the two processes you connect. This post describes the underlying issue.

I will address some of the points from your last posts separately.