Author Topic: [RESOLVED] Trial version / download server for e!Sankey temporarily offline!  (Read 1454 times)

Offline pbeilschmidt

  • Administrator
  • Hero Member
  • *****
  • Posts: 500
  • e!Sankey - show the flow.
    • Umberto - know the flow.
We are presently (=Sep 2, 2015, 1400 CEST) experiencing technical problems with our download servers.

The download of the e!Sankey trial version is currently not possible. Also, updating of the version from within the software is disabled.

We apologize for this inconvenience. Our technical staff is already working to re-establish the service.

Please try again later downloading the trial version or updating e!Sankey.

Feel free to contact the e!Sankey Help Desk should you have questions.
« Last Edit: September 04, 2015, 10:44 AM by pbeilschmidt »
Peter Müller-Beilschmidt
e!Sankey Forum Moderator
ifu Hamburg GmbH

Offline pbeilschmidt

  • Administrator
  • Hero Member
  • *****
  • Posts: 500
  • e!Sankey - show the flow.
    • Umberto - know the flow.
Re: Trial version / download server for e!Sankey temporarily offline!
« Reply #1 on: September 03, 2015, 09:03 AM »
Update Sept. 03, 08h00 CEST:
Unfortunately we have not been able yet to recover the download service.
The direct download of the trial version is currently not possible.
We are offering an alternative download server on the warning page that appears. Click on the button "Download Alternative Server".

We apologize for the inconvenience caused by this technical issue with our provider.
Peter Müller-Beilschmidt
e!Sankey Forum Moderator
ifu Hamburg GmbH

Offline pbeilschmidt

  • Administrator
  • Hero Member
  • *****
  • Posts: 500
  • e!Sankey - show the flow.
    • Umberto - know the flow.
Re: Trial version / download server for e!Sankey temporarily offline!
« Reply #2 on: September 04, 2015, 10:44 AM »
The problem has been resolved around midnight yesterday (Sep 3, 24h00) and the service is back up again.

Should you still encounter issues when downloading e!Sankey (trial version or update), please let us know.
Peter Müller-Beilschmidt
e!Sankey Forum Moderator
ifu Hamburg GmbH