We are pleased to announce that the error that occured in e!Sankey after installing the Windows update released on March 8, 2016 (March 2016 Patch Tuesday) by Microsoft has been fixed by our dev team.
We have already released an updated version of e!Sankey with the fix.
- For users of e!Sankey 4, the new version is 4.0.3.601
- For users of e!Sankey 3, the new version is 3.2.2.558
Users will get a notification that a new version is available for download on the start page within the software. A download link will be provided, so that the installation file can be downloaded directly.
Users that have the update notifications disabled or where the network security policy prevents the Update Notifier from contacting our update server will not see the notification on their start page in e!Sankey. We therefore will send out e-mail notifications to all e!Sankey users in the following days. This e-mail will contain a download link to the latest installation file.
The
download trial version on our website has also been updated and is now the latest e!Sankey 4 version.
We strongly recommend that e!Sankey users update to this latest version a.s.a.p.If you have installed the Windows Updates released by Microsoft on March 8, 2016 it will not be possible to open existing Sankey diagram files or create new Sankey diagram files, if you are still running an older version.
Should there be any question, please
contact our e!Sankey Help Desk.
We would like to thank all users for their patience with this matter, and especially those users who have cooperated in identifying the issue by contacting our help desk.
