Author Topic: Problem resolved: Signature validation error after Windows update March 8  (Read 2257 times)

Offline pbeilschmidt

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We are pleased to announce that the error that occured in e!Sankey after installing the Windows update released on March 8, 2016 (March 2016 Patch Tuesday) by Microsoft has been fixed by our dev team.

We have already released an updated version of e!Sankey with the fix.
  • For users of e!Sankey 4, the new version is 4.0.3.601
  • For users of e!Sankey 3, the new version is 3.2.2.558

Users will get a notification that a new version is available for download on the start page within the software. A download link will be provided, so that the installation file can be downloaded directly.

Users that have the update notifications disabled or where the network security policy prevents the Update Notifier from contacting our update server will not see the notification on their start page in e!Sankey. We therefore will send out e-mail notifications to all e!Sankey users in the following days. This e-mail will contain a download link to the latest installation file.

The download trial version on our website has also been updated and is now the latest e!Sankey 4 version.

We strongly recommend that e!Sankey users update to this latest version a.s.a.p.
If you have installed the Windows Updates released by Microsoft on March 8, 2016 it will not be possible to open existing Sankey diagram files or create new Sankey diagram files, if you are still running an older version.

Should there be any question, please contact our e!Sankey Help Desk.

We would like to thank all users for their patience with this matter, and especially those users who have cooperated in identifying the issue by contacting our help desk.
Peter Müller-Beilschmidt
e!Sankey Forum Moderator
ifu Hamburg GmbH

Offline pbeilschmidt

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The relatively small number of users of the legacy version e!Sankey 2.x will have to wait until next week, until a decision is made on the update of this old version from 2010. Please contact us should you have any questions.
Peter Müller-Beilschmidt
e!Sankey Forum Moderator
ifu Hamburg GmbH

Offline pbeilschmidt

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We have decided to not provide an update to the old version e!Sankey v2.x.

This version was shipped back in 2010/2011. From our license statistics we can see that the group of users using this version today is likely less than 5% of the of overall e!Sankey users.

Users of e!Sankey v2.x should contact us at support@e-sankey.com to receive a discount voucher. This discount voucher will give them a rebate of 50% on purchasing the latest e!Sankey 4 (standard/pro) version.

Sankey diagrams created with e!Sankey 2.x can be opened and edited with e!Sankey 4.x
« Last Edit: April 29, 2016, 09:57 AM by pbeilschmidt »
Peter Müller-Beilschmidt
e!Sankey Forum Moderator
ifu Hamburg GmbH