Author Topic: Problem to change the unit -Trial Version  (Read 563 times)

Offline marianacc

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Problem to change the unit -Trial Version
« on: April 04, 2018, 08:26 PM »
Hi I am trying to do a sankey diagram using the trial version but I had a problem and could not edit/ change the unit to cubic meter (volume). When I select the m³ unit and I fill the value it appears the error:  System.NullReferenceException:
Object reference not set to an instance of an object.

Is it not possible? I would like to make a diagram representing different flows of wastewater and I need to use volume unit.

 
How can I solve this problem?

 
Thanks

Mariana.

Offline pbeilschmidt

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Re: Problem to change the unit -Trial Version
« Reply #1 on: April 05, 2018, 09:47 AM »
Hello Mariana,

using a unit type 'volume' and a unit cubic metres (m³) in e!Sankey should be no problem. Please see the attached screenshot.

To understand why an exception has been produced, please send the log file to our help desk (support@e-sankey.com). My colleagues will analyse it and respond to ou directly. Thank you for your cooperation.
Peter Müller-Beilschmidt
e!Sankey Forum Moderator
ifu Hamburg GmbH