e!Sankey-Forum

General Category => Technical Support => Topic started by: pbeilschmidt on September 12, 2008, 10:07 AM

Title: V 2.0.2 - Known issue: problem opening saved files
Post by: pbeilschmidt on September 12, 2008, 10:07 AM
We have detected a bug in e!Sankey 2.0.2 that does - under specific circumstances - prevent a saved file from being opened in e!Sankey.

An exception as follows is shown:

System.Xml.Schema.XmlSchemaValidationException:
The element 'graphArrows' in namespace 'http://www.ifu.com/e!Sankey/v2.0.10' has invalid child element 'graphArrowRef' in namespace 'http://www.ifu.com/e!Sankey/v2.0.10'. List of possible elements expected: 'graphArrow' in namespace 'http://www.ifu.com/e!Sankey/v2.0.10'.


We will be releasing an update which fixes the above bug within the next days.

In very urgent cases, customers can send the corrupted file to support@e-sankey.com. Our support staff will look to fix the file structure and return the file to you so that it can be opened and used again.

We apologize for any inconveniences caused.



Title: Re: V 2.0.2 - Known issue: problem opening saved files
Post by: pbeilschmidt on October 24, 2008, 10:24 AM
This issue has been fixed in e!Sankey 2.0.3.
Please download and install this latest version.