Author Topic: V 2.0.2 - Known issue: problem opening saved files  (Read 6135 times)

Offline pbeilschmidt

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V 2.0.2 - Known issue: problem opening saved files
« on: September 12, 2008, 10:07 AM »
We have detected a bug in e!Sankey 2.0.2 that does - under specific circumstances - prevent a saved file from being opened in e!Sankey.

An exception as follows is shown:

System.Xml.Schema.XmlSchemaValidationException:
The element 'graphArrows' in namespace 'http://www.ifu.com/e!Sankey/v2.0.10' has invalid child element 'graphArrowRef' in namespace 'http://www.ifu.com/e!Sankey/v2.0.10'. List of possible elements expected: 'graphArrow' in namespace 'http://www.ifu.com/e!Sankey/v2.0.10'.


We will be releasing an update which fixes the above bug within the next days.

In very urgent cases, customers can send the corrupted file to support@e-sankey.com. Our support staff will look to fix the file structure and return the file to you so that it can be opened and used again.

We apologize for any inconveniences caused.



Peter
e!Sankey Forum Moderator
ifu Hamburg GmbH

Offline pbeilschmidt

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Re: V 2.0.2 - Known issue: problem opening saved files
« Reply #1 on: October 24, 2008, 10:24 AM »
This issue has been fixed in e!Sankey 2.0.3.
Please download and install this latest version.
Peter
e!Sankey Forum Moderator
ifu Hamburg GmbH