Author Topic: Initializing application window, just freezes at that point  (Read 319 times)

Offline apolcaro

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Hello everybody, with my sister had this problem, he has a brand-new laptop, and when installed Esankey, no matter if with license or not (he bought a license too), it freezes at ¨Initializing application window¨.

We tried a few things like installing all windows updates, re-installing esankey and rebooting the PC, none work.

She really needs to use the software to work, anyone knows about something similar?, What can we do?

Thank you very much, :D

Offline pbeilschmidt

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  • e!Sankey - show the flow.
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Re: Initializing application window, just freezes at that point
« Reply #1 on: March 08, 2021, 08:25 AM »
Hello,
your issue is being handled by our e!Sankey support team directly via the help desk.
Users can contact support@e-sankey.com any time to get timely assistance
Peter
e!Sankey Forum Moderator
ifu Hamburg GmbH